Our Company
Our Values
Abbott’s Frozen Custard was founded on an enduring passion for our people, our custard and our customers. Abbott’s continues to operate as a family business, remaining focused on these values while gaining national recognition. The next franchisee to join our Abbott’s family will embody these priorities and help continue the tradition that has produced a legendary reputation and a century of success.
Abbott’s Frozen Custard was founded on an enduring passion for our people, our custard and our customers. Abbott’s continues to operate as a family business, remaining focused on these values while gaining national recognition. The next franchisee to join our Abbott’s family will embody these priorities and help continue the tradition that has produced a legendary reputation and a century of success.
What makes Abbott’s so special?
- The Abbott’s Experience. More than our frozen custard, our employees or our branding, the Abbott’s Experience represents how customers feel when they think about Abbott’s. This feeling is the result of our commitment and unrelenting focus on our values and permeates everything we do. Profits, while important, are a byproduct of this philosophy, not the main focus, as our goal is to ensure every customer and employee leaves Abbott’s happier than when they arrived.
- The Abbott’s Brand. With over a century of experience and goodwill, we have a proven track record of succeeding in various economic conditions and consumer trends.
- The Abbott's Management Team. At our core is a team whose industry knowledge, passion and experience is unprecedented.
- Our Frozen Custard. Churned fresh in each store, throughout the day following our secret family recipe and using the most wholesome ingredients straight from our dairy in upstate New York.
- Our Dairy. Committed to feeding and caring for our cows like they are part of the family. Learn about our Dairy on the next page; the organic, sustainable and environmentally friendly practices they live by. As our famers like to say, “Happy cows produce the best milk”
- Our Proprietary Equipment. Designed to our specifications for reliable, easy to use operation, consistently churning out our frozen custard, while also protecting against imitation.
- The Abbott's Scoop. Our unique scooping technique is designed with both presentation and portion control in mind.
- Our Dedicated Franchisees. Fiercely passionate about our brand and our customers.
- And last, but certainly not least, our devoted customers who are just as enthusiastic and passionate about Abbott’s as we are.
Watch the video below of our manager in Greer, South Carolina explaining what makes Abbott's so unique.
Our strategic vision
Where we are today - Abbott’s has expanded through Company owned stores and franchised locations from Rochester, New York to Vero Beach, Florida. We have honed our processes and developed the support structure to enable the steady and controlled expansion of our brand. We have laid the foundation for a successful future built on a dedicated and experienced management team, passionate franchisees and key partners who support each phase of the franchise process. From our dairy farmers to our marketing team, everyone is focused on ensuring the success of each franchisees and the achievement of their goals.
Where we plan to be tomorrow- Through a controlled growth strategy utilizing both single and multi-unit franchises we plan to develop the underserved markets that provide us and our franchisees with the greatest potential for success. Please continuing reading to learn more about the Abbott’s franchise process.
Where we are today - Abbott’s has expanded through Company owned stores and franchised locations from Rochester, New York to Vero Beach, Florida. We have honed our processes and developed the support structure to enable the steady and controlled expansion of our brand. We have laid the foundation for a successful future built on a dedicated and experienced management team, passionate franchisees and key partners who support each phase of the franchise process. From our dairy farmers to our marketing team, everyone is focused on ensuring the success of each franchisees and the achievement of their goals.
Where we plan to be tomorrow- Through a controlled growth strategy utilizing both single and multi-unit franchises we plan to develop the underserved markets that provide us and our franchisees with the greatest potential for success. Please continuing reading to learn more about the Abbott’s franchise process.
